MIKE KONEFAL COMMERCIAL · INVESTOR AUTHORITY HUB

Investing in Northern Arizona

Straight, answer-first education on the numbers behind commercial deals: cap rates, NOI, cash-on-cash, DSCR, financing, 1031 exchanges, development and zoning, and valuation. Written for investors who are underwriting a deal, not browsing.

Arizona resident since 1989 · NAU graduate · Fluent in Spanish · CCIM candidate

Why This Hub Exists

The Best Commercial Prospects Ask Questions Before They Buy

This page exists to give you direct answers to the questions investors actually search while underwriting a Northern Arizona deal: what a cap rate means, how NOI is built, what DSCR a lender will want, how a 1031 exchange really works, and what you can build on commercial land in Flagstaff. Every answer is education in plain language, written by Mike Konefal, Broker Associate with Coldwell Banker Northland, who has worked commercial deals across Northern Arizona for years.

Where a general industry standard is cited, it is kept general and verifiable. Where a number depends on your specific property, the honest answer is that it depends, and Mike will help you verify it for your parcel. Use the analyzer below to model a deal, then take the output and pressure-test it with a local broker.

Part 1 · Cap Rates

Cap Rates

Cap rate is the first metric most investors reach for when comparing commercial properties. These answers cover what it measures, how to calculate it, and how to use it in Flagstaff.

What is a cap rate in commercial real estate?

The capitalization rate, or cap rate, is the rate of return a commercial property is expected to generate from its net operating income (NOI) before financing. It is expressed as a percentage and calculated by dividing a property's annual NOI by its purchase price or current value. In plain terms, it tells you what the property yields as an unleveraged investment, before any mortgage payments, so investors use it to compare one income property to another on an apples-to-apples basis.

What is a good cap rate?

There is no single good cap rate, because the right number depends on the asset class, the market, the tenant quality, and the risk you are taking. Higher cap rates usually mean higher expected yield and more risk or weaker location; lower cap rates usually mean lower yield and stronger, more stable properties. The best comparison is against recent sales of similar properties in the same market, not against a national average.

How do you calculate cap rate?

Cap rate equals annual net operating income divided by property value. For example, a property with $100,000 of annual NOI priced at $1,250,000 has an 8 percent cap rate ($100,000 divided by $1,250,000). You can also flip the formula to estimate value from income: divide NOI by a cap rate to get an indicated value. Either direction requires a realistic NOI, so investors verify the income and expenses before trusting the output.

What is a good cap rate in Flagstaff?

In Flagstaff, benchmark cap rates are commonly lower than in larger Arizona metros because inventory is limited, demand is steady, and buyers compete for the few quality properties that come to market. Rough published benchmarks on this site for local deal evaluation are retail around 6 to 8 percent, office around 7 to 9 percent, industrial and flex around 5.5 to 7 percent, and multifamily around 5 to 6.5 percent. These are evaluation guides, not guarantees, and every property should be sized against actual local sales.

Cap rate vs cash-on-cash return: what is the difference?

Cap rate measures return on the full property value using NOI and ignores financing, so it lets you compare properties regardless of mortgage structure. Cash-on-cash return measures annual pre-tax cash flow divided by the cash you actually invested, so it reflects the effect of leverage, down payment, and debt service. A property can have a modest cap rate yet a strong cash-on-cash return if the buyer uses smart financing, and the reverse is also true.

Does cap rate include mortgage payments?

No. Cap rate is calculated from net operating income before debt service, so mortgage payments, principal, and interest are not included. That is exactly why it is useful: it isolates the property's income performance from whatever financing the buyer chooses. For a leveraged view of the same deal, use cash-on-cash return or DSCR, which do account for the loan.

Part 2 · NOI

NOI

Net operating income sits underneath every cap rate, DSCR, and valuation you will run. These answers clarify what NOI includes, what it excludes, and how it differs from cash flow.

What is NOI in commercial real estate?

Net operating income, or NOI, is the income a commercial property produces after operating expenses but before mortgage payments and income tax. It is the property's core cash engine: gross potential rent minus vacancy and collection losses, minus typical operating expenses. NOI is the foundation for cap rate analysis, DSCR calculations, and most commercial valuations, which is why lenders and buyers scrutinize how it was derived.

How do you calculate NOI?

Start with the property's potential gross income, which is mostly rent, then subtract vacancy and collection loss to get effective gross income. From effective gross income, subtract operating expenses such as property taxes, insurance, property management, utilities paid by the owner, repairs and maintenance, and common area costs. What remains is NOI. The key is using realistic market rent and real historical expenses rather than the seller's rosy assumptions.

What expenses are included in NOI?

Typical operating expenses in an NOI calculation include property taxes, insurance, property management, maintenance and repairs, utilities the landlord pays, janitorial and common area costs, landscaping, and sometimes reserves for certain recurring costs. The exact line items depend on the lease structure, because triple net leases shift many of these to tenants. The important point is the calculation must be consistent so you can compare properties honestly.

Does NOI include mortgage payments?

No. NOI is calculated before debt service, so principal and interest payments on a mortgage are excluded. Debt service is deducted later, after NOI, when you are evaluating how much cash flow the deal produces for the equity. Keeping financing out of NOI is what allows buyers and lenders to compare the income performance of properties that carry completely different loans.

What is NOI vs cash flow?

NOI is the property's income after operating expenses and before debt service and income tax. Cash flow is what is left after you subtract the mortgage payment, and often after capital reserves, from that NOI. In other words, NOI describes the property, and cash flow describes what the deal pays you after the bank is paid. A property can show solid NOI and still have thin or negative cash flow if the financing is heavy.

Part 3 · Cash-on-Cash Return

Cash-on-Cash Return

Once leverage enters the deal, cash-on-cash return tells you what your invested cash is actually earning. These answers cover the definition, the calculation, and realistic expectations.

What is cash-on-cash return?

Cash-on-cash return measures the annual pre-tax cash flow from a property against the cash you actually invested, usually your down payment plus closing costs. It is expressed as a percentage and tells you how quickly your invested cash is being paid back through the deal's ongoing cash flow. Because it is a levered measure, it changes with your down payment, interest rate, and loan terms, not just with the property itself.

How do you calculate cash-on-cash return?

Divide annual pre-tax cash flow by total cash invested. Annual cash flow is typically NOI minus annual debt service. Total cash invested is the down payment plus closing costs and any capital funded from your own pocket. For example, $24,000 of annual cash flow on a $200,000 cash investment is a 12 percent cash-on-cash return. Keep the definitions consistent so you are comparing real numbers.

What is a good cash-on-cash return for commercial real estate?

There is no universal good number, because expectations vary by market, asset class, and risk tolerance. As a general benchmark, many investors target cash-on-cash returns in the mid single digits to low double digits depending on the market's risk profile, with strong, low-vacancy markets often accepting lower returns and higher-risk assets demanding more. The honest test is comparing the return to your alternative uses for the cash and to what similar local deals have generated.

Part 4 · DSCR & Financing

DSCR & Financing

Financing shapes which deals work. These answers cover DSCR, down payments, loan terms, seller financing, and balloons, including the seller-financed structures Mike already works with in Northern Arizona.

What is DSCR?

Debt service coverage ratio, or DSCR, measures whether a property's net operating income is large enough to comfortably cover its annual debt payments. It is calculated as annual NOI divided by annual debt service. A DSCR of 1.25 means the property generates $1.25 of NOI for every $1.00 of mortgage payment, which gives lenders a cushion in case income dips. It is one of the first numbers a commercial lender runs.

What DSCR do commercial lenders require?

Most commercial lenders look for a DSCR of at least 1.20 to 1.25, and many want 1.25 or higher depending on the asset class, tenant profile, and loan program. Multifamily and well-leased properties often qualify at the lower end, while more volatile or single-tenant assets may need more coverage. The exact requirement varies by lender, so a deal that clears one bank may not clear another.

How much down payment do I need for commercial property?

Commercial down payments are generally larger than residential ones. A common range is 20 to 35 percent of the purchase price depending on the asset class, the lender, the property's income, and your credit. Multifamily with strong cash flow often sits at the lower end, while land, hospitality, and single-tenant specialty properties frequently require more. A smaller down payment means higher leverage, which raises both your return and your risk.

What are commercial real estate loan rates?

Commercial rates move with the broader debt market, the loan type, the lender, and the property's risk profile, so there is no fixed number to quote. The practical point is that the rate you get depends on the asset, the loan-to-value, the term, whether the rate is fixed or floating, and your relationship with the lender. Comparing current quotes from a few sources is the only reliable way to price a deal, and your broker can help you pressure-test the numbers.

How long are commercial real estate loans?

Commercial loans are typically structured with a term of 5 to 10 years and an amortization schedule of 20 to 30 years. The shorter term means the loan matures and must be paid off, refinanced, or renegotiated well before it is fully amortized, which is where a balloon payment comes in. Multifamily loans sometimes run longer, especially through agencies that fund apartment deals.

Can a seller finance commercial property?

Yes. Seller financing is a real and fairly common tool in commercial real estate, and Mike already structures seller-financed deals in Northern Arizona. The seller acts as the lender, typically on a note with negotiated interest, term, and often a balloon, and the property secures the note. It can help when bank terms are tight, speed up a closing, or bridge a gap between buyer and seller expectations, but the note terms need to be clear and realistic for both sides.

How does a commercial real estate balloon payment work?

A balloon payment is the large remaining balance due at the end of a loan's term when the amortization schedule is longer than the term. You make regular payments during the term based on the longer amortization, then owe the unpaid balance as a lump sum at maturity. Borrowers typically plan to refinance, sell, or pay it off before the balloon comes due, so underwriting the balloon exposure ahead of time is part of sound deal analysis.

Part 5 · 1031 Exchanges

1031 Exchanges

A 1031 exchange can defer a large tax bill, but it runs on strict deadlines. These answers explain the rules investors most often ask about, from the 45-day and 180-day windows to property eligibility.

What is a 1031 exchange?

A 1031 exchange, named for Section 1031 of the Internal Revenue Code, lets an investor defer paying capital gains tax when selling a business or investment property and reinvesting the proceeds into a like-kind replacement property. It is a deferral, not an exemption: the original tax basis typically carries over into the new property. Because the deferral is driven by reinvestment, the rules around timing and proceeds are strict, and most exchanges are handled through a qualified intermediary.

How does a 1031 exchange work?

You sell your relinquished property and have the proceeds held by a qualified intermediary rather than taking them yourself. You then identify replacement property within 45 days and close on it within 180 days of the sale, reinvesting equal or greater value and all of the net proceeds to defer the gain. If you take cash out or fail to hit the timeline, the untaxed portion can become taxable. Because every step is deadline-driven, working with experienced advisors matters.

What qualifies for a 1031 exchange?

The properties must be held for business or investment use and exchanged for like-kind property, which for real estate is interpreted broadly: most commercial, rental, and investment real estate qualifies against other real estate. Your primary personal residence generally does not qualify, and the exchange must be structured through a qualified intermediary. Property held primarily for sale, such as a developer's inventory, also raises issues, so it is worth confirming eligibility before you rely on the exchange.

What is the 45-day rule?

The 45-day rule is the identification deadline in an exchange. Within 45 calendar days of closing the sale of your relinquished property, you must formally identify potential replacement properties in writing. You can name up to three qualifying properties regardless of value, or more under certain value tests. Missing the 45-day identification window can disqualify the exchange, so the identification is usually prepared before you even close on the sale.

What is the 180-day rule?

The 180-day rule is the closing deadline. You must acquire your replacement property within 180 calendar days of selling the relinquished property, or by the due date of your tax return including extensions, whichever comes first. The clock does not restart when you identify the property, and the 45-day and 180-day windows run on the same calendar from the sale date. Poor timing is the most common way an exchange goes sideways.

Can I exchange residential rental property for commercial property?

Yes. A residential rental held for investment generally qualifies as like-kind with commercial real estate for 1031 purposes, because the like-kind test for real estate is broad. A vacation rental that is genuinely rented and held for investment may also qualify, while your personal home generally will not. The key questions are how the property is held and used, so those facts should drive the analysis rather than the style of the building.

Can land be used in a 1031 exchange?

Yes, land held for investment or business use can be exchanged for other like-kind real estate, and developed real estate can be exchanged into land and the reverse. The land must not be held primarily for sale, such as a homebuilder's lot inventory. Land also raises practical questions about income, financing, and highest and best use, so the exchange structure deserves as much attention as the land itself.

Can I buy multiple properties in a 1031 exchange?

Yes. You can buy multiple replacement properties with the proceeds from one relinquished property, which is a common strategy for investors who want to diversify one large asset into several smaller ones. The same identification and closing deadlines apply, and the total value and debt must generally meet the equal-or-greater test. A multi-property exchange adds logistics, so the identification strategy matters even more.

What happens if I don't spend all the proceeds?

If you complete an exchange but do not reinvest all of the net proceeds or equal-or-greater value, the portion not fully reinvested is treated as boot and is taxable gain plus any debt relief. In effect, the unused cash becomes a partial sale. Planning the replacement budget before the 45-day deadline helps you avoid leaving taxable cash on the table.

Part 6 · Development & Zoning

Development & Zoning

The highest-value questions in Northern Arizona are often about what a parcel can become. These answers cover Flagstaff and Coconino County zoning, rezoning, subdivision, density, and specific uses like apartments, RV parks, and hotels.

What can I build on commercial land in Flagstaff?

What you can build depends on the zoning district, the parcel's physical constraints, and the community plan. Flagstaff's commercial districts allow a defined set of permitted and conditional uses, with development standards for height, setbacks, parking, and landscaping. Higher-intensity uses often need conditional use approval, and the municipality reviews how the project fits the surrounding area. Before buying land, verify the current zone and the uses it actually allows.

Flagstaff commercial zoning: how does it work?

Flagstaff organizes commercial land into districts that include Suburban Commercial (SC), Community Commercial (CC), Neighborhood Community Commercial (NCC), Highway Commercial (HC), Commercial Services (CS), and Central Business (CB), along with mixed-use transect zones (T4, T5, T6) that allow pedestrian-oriented commercial and residential combinations. Each district lists permitted uses, conditional uses, and development standards. Your parcel's exact district determines what you can build, how it must be designed, and what approvals you need.

Coconino County zoning: how does it work?

Unincorporated land outside Flagstaff and other cities is regulated by Coconino County under its Zoning Ordinance. The county's commercial zones are Neighborhood Commercial (CN), General Commercial (CG), Heavy Commercial (CH), and Resort Commercial (RC), with rural zones allowing some commercial uses near interstate interchanges through conditional use permits. Property inside city limits is governed by the city, not the county, so the first question is always which jurisdiction has authority over the parcel.

How do I rezone property in Flagstaff?

Rezoning is a public process. You apply to the city with the proposed district change, and the request goes through staff review, planning commission, and typically city council hearings where the public can weigh in. The applicant usually provides a concept or site plan showing how the new zoning would be used. Approval is not guaranteed and the process takes months, so assess rezoning risk early, before you commit to a purchase price that assumes the change happens.

Can I subdivide commercial land?

Yes, but subdivision is a regulated process. Dividing one parcel into multiple salable lots generally requires a subdivision plat approved by the governing jurisdiction, with requirements for access, utilities, drainage, and public improvements. Some splits may qualify as minor divisions with a simpler process. The cost and feasibility of the improvements often determine whether subdivision pencils out, so get a realistic estimate before banking on the lot count.

What is the highest and best use of commercial property?

Highest and best use is the legally permissible, physically possible, financially feasible use that produces the greatest value for the site. Appraisers and investors use it to decide what a property is really worth, since identical land can command very different values under a retail use versus a warehouse use. The analysis changes with zoning, infrastructure, demand, and the cost to build, which is why well-positioned land warrants a careful highest and best use study.

How many units can I build on this property?

The unit count is driven by the zoning district's density standard, the buildable area after setbacks and open space, parking requirements, utility capacity, and any specific plan for the area. In city districts, the code also dictates ground-floor uses in mixed-use buildings. Until those numbers are verified for your exact parcel, any unit projection is just an estimate. The county and city staff can confirm the maximum density, and a local broker can help you get the conversation started.

Can I build apartments on commercial property?

In Flagstaff, residential uses can be combined with commercial in mixed-use districts and in some commercial zones, subject to development standards, and in transect-based mixed-use areas the ground floor is typically reserved for commercial space. In unincorporated Coconino County, multifamily housing sits in the county's multifamily residential zones rather than the general commercial zones. The answer for a specific parcel depends entirely on its current zone, so verify before you underwrite the unit count.

Can I build an RV park in Coconino County?

RV parks and campgrounds are allowed in Coconino County's general and heavy commercial zones with an administrative permit, and the county's standards govern density, spacing, setbacks, and utilities, with a common density limit around 12 spaces per acre unless otherwise approved. RV parks near interstate interchanges in rural zones can require a conditional use permit. The current ordinance and the specific parcel's zone should drive the feasibility check.

Can I build a hotel in Flagstaff?

Yes, lodging is a realistic use on many Flagstaff commercial sites, and hotels and motels are permitted or conditionally permitted in commercial districts subject to the code's standards for height, parking, and design. Flagstaff's tourism, university events, and location between the Grand Canyon and Phoenix create genuine hospitality demand. As with any use, confirm the parcel's zoning and the city's specific requirements before underwriting the project.

Where can I find Flagstaff development land for sale?

Development land in and around Flagstaff trades both publicly and off-market, and most of the best sites move through local relationships rather than national portals. Mike works with land owners, developers, and investors across Northern Arizona and can help you define the site criteria, check zoning, and source parcels that fit your program, including flagging off-market development opportunities in Flagstaff and nearby corridors.

What is the Flagstaff Opportunity Zone?

Certain census tracts in and around Flagstaff are designated as federal Opportunity Zones, part of a program that offers potential tax deferral and reduction on capital gains reinvested through Qualified Opportunity Funds in designated areas. Eligibility depends on the exact tract and structure of the investment, and the program has specific timing rules. Investors considering a project in a designated zone should confirm the tract designation and get qualified tax advice before structuring the deal.

Part 7 · Seller & Valuation

Seller & Valuation

Owners and sellers have their own set of questions. These answers cover how commercial value is determined, how comps work in Flagstaff, and how to take a property to market.

What is my commercial property worth?

For an income-producing commercial property, value is usually driven by its net operating income divided by a market-derived cap rate, supported by recent comparable sales and lease evidence. For land and owner-user buildings, comparable sales and highest and best use matter more. Because Northern Arizona has a small transaction base, the answer should come from a broker who knows the local market rather than from a national automated estimate.

How do commercial real estate comps work in Flagstaff?

Commercial comps in Flagstaff are built from closed sales of similar properties, adjusted for size, age, condition, tenancy, and location, plus lease evidence when the buyer is an investor. The challenge is volume: there simply are not as many recorded sales as in Phoenix, so a credible comp set mixes recent local sales, sales from comparable mountain markets, and income-based logic. That scarcity makes experienced local interpretation essential.

How do you value a commercial building?

Investors typically value an income-producing building with the income approach: NOI divided by a cap rate derived from comparable transactions. Appraisers also use the sales comparison and cost approaches as checks, and an owner-user may price more from comparable sales than from income. The right method depends on how the market views the building, which is exactly why brokers look at all three signals before recommending a price.

How do you value commercial land?

Land is valued primarily through comparable sales of similar sites adjusted for location, zoning, access, and topography, checked against the highest and best use and the economics of hypothetical development. A parcel with difficult access or restrictive zoning can sell for a fraction of a comparable developable site. Land valuation is heavily local, which is why a broker who has watched Flagstaff and Northern Arizona sites transact adds real value.

How do you calculate value from NOI?

Value from NOI is simple arithmetic: divide the property's annual net operating income by the cap rate the market is paying. A property with $150,000 of NOI at a 7 percent cap rate indicates a value of about $2,142,857. The math is easy, but the number is only as good as the NOI and the cap rate, so the real work is verifying income quality and finding the right cap rate from actual local sales.

What cap rate should I sell my building at?

You do not choose the cap rate so much as discover it from what similar buildings in your market have actually sold for, adjusted for tenancy, condition, and location. Sellers priced aggressively above the market sit on the market, while realistic pricing attracts multiple offers. A broker opinion that benchmarks your building against recent closed sales is the practical way to land on a defensible asking cap rate and price.

How do I sell commercial property?

A credible sale starts with a valuation and positioning conversation, then marketing to the largest possible pool of qualified buyers, including off-market investor relationships, and then a disciplined process of tours, letters of intent, due diligence, and closing. Houses work on exclusive listings and open doors; commercial properties often sell to a small circle of buyers who move fast when the numbers work. That is why local reach and confidentiality matter.

What is a commercial broker opinion of value?

A broker opinion of value, sometimes called a BOV, is a professional estimate of a property's market value prepared by a real estate broker using comparable sales, income analysis, and local market knowledge. It is a practical pricing tool for a sale or refinance and is not the same as a formal appraisal, which must be completed by a licensed appraiser under appraisal standards. Start with a BOV to set expectations, then order a full appraisal when a lender requires one.

How do I choose a commercial real estate broker in Flagstaff?

Look for someone who works commercial deals full time, knows the Northern Arizona transaction base, and can show you recent similar transactions and a clear valuation process. Local relationships matter enormously, because off-market deals are common in Flagstaff. Ask how they will source buyers, how they handle confidential listings, and how they structure their fee. Mike Konefal with Coldwell Banker Northland is one such broker, and a conversation with him is a fair way to test the fit.

How is a commercial sale structured from contract to closing?

A typical commercial sale moves from letter of intent to purchase agreement, through buyer due diligence on property, tenancy, environmental, and title issues, into loan approval, and finally to closing. Earnest money, contingencies, closing dates, and allocation of costs are all negotiated in the contract. In Flagstaff, utility capacity, zoning conformance, and wildfire considerations can surface during diligence, so an experienced transaction manager keeps the process on track.

Free Tool · Instant, Browser-Only

Flagstaff Investment Property Analyzer

Enter the price, NOI, financing, and assumptions for any property, and the analyzer instantly shows cap rate, cash-on-cash return, DSCR, monthly debt service, annual cash flow, IRR, equity multiple, and a 5-year projection. Nothing is sent to a server, nothing is saved, and every output is an estimate for educational purposes.

Cap Rate

Cash-on-Cash

DSCR

IRR

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Go Deeper into the Northern Arizona Market

Education only takes you so far. These pages connect the concepts here to real Flagstaff and Northern Arizona market context, current listings, and Mike's services.

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Run the Numbers on a Real Flagstaff Property

The best way to use this education is to put it on a live deal. Send Mike the property, share your financing assumptions, and he will run a complete investment analysis in local market context, then talk through what the numbers actually mean.

Phone 928-853-3810 Email mike@flagstaffrealestate.com
Coldwell Banker Northland Realty
123 W Birch Ste 105, Flagstaff, AZ 86001

What happens next

  • A direct conversation

    Mike replies quickly with straight answers, not scripts.

  • Real market analysis

    Comps, income analysis, cap rates, and deal structure shaped to your goals.

  • Confidential by default

    Off-market opportunities stay off-market until you say otherwise.

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